Ingram Technologies SRL ("Peppost") operates the Peppost service at https://peppo.st (the "Website") and as a Stripe App on the Stripe App Marketplace.
If you use the Service, you must use it responsibly and lawfully. If you do not, we may suspend or terminate your account.
Peppost uses a credit-based pricing model. Credits are purchased in packs and never expire. Each invoice sent via Peppol costs one credit. Credits are non-refundable.
You own your business data. We only use it to operate, secure, and improve the Service as described in these Terms and our Privacy Policy.
We may update these Terms, the Service, and our pricing. We will provide at least 30 days' notice before material pricing changes.
Your use of the Service is governed by these Terms. "Service" means the Website, the Stripe App, and all related applications, APIs, software, and services offered by Peppost.
By creating an account, connecting your Stripe account, installing the Stripe App, or otherwise accessing or using the Service, you agree to these Terms.
If you do not agree with an updated version of these Terms, you must stop using the Service and close your account before the updated Terms take effect.
The Service is subject to our Privacy Policy, which is incorporated into these Terms.
When you use the Service to send invoices via Peppol, you are responsible for ensuring you have a valid legal basis and all required notices and permissions for any personal data contained in those invoices.
You act as the data controller for invoice data you submit, and Peppost acts as your processor for that data.
If you need a separate data processing agreement (DPA), contact legal@peppo.st.
You must comply with all applicable laws and regulations when using the Service, including applicable e-invoicing regulations.
You may not:
We may apply quotas, rate limits, and technical restrictions as needed for reliability, security, and fair use.
You retain ownership of the data and content you submit to the Service ("Customer Data"), including invoice data, company details, and customer information.
You grant us a non-exclusive, worldwide license to host, copy, transmit, process, and display Customer Data only as needed to provide, maintain, secure, support, and improve the Service, and to comply with law.
You are responsible for the legality, quality, and accuracy of Customer Data, including ensuring invoices comply with applicable tax and e-invoicing regulations.
Upon account closure, we will handle deletion or anonymization of Customer Data according to our Privacy Policy and applicable law.
The Service integrates with Stripe via Stripe Connect and the Stripe App Marketplace. Your use of Stripe is also governed by Stripe's terms and policies.
The Service uses Peppol network access point providers to deliver invoices. We are not responsible for delivery failures caused by recipient-side issues, network outages, or incorrect recipient information.
You are responsible for ensuring recipient details (including tax identifiers) are correct before sending.
The Service, including its software, design, and content (excluding Customer Data), is owned by Peppost or its licensors and is protected by applicable intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Service for your internal business use.
If you provide feedback, suggestions, or ideas about the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use them without restriction or compensation.
We may modify, add, or remove features at any time, including for maintenance, security, legal compliance, or product evolution.
We do not guarantee uninterrupted or error-free operation of the Service. Planned and emergency downtime may occur.
Unless agreed otherwise in writing, these Terms do not include any service-level agreement (SLA).
You may terminate your account at any time via the Settings page or by contacting support. Remaining credits are forfeited upon account deletion.
We may suspend or terminate access immediately if we reasonably believe:
Upon termination, your right to access and use the Service ends immediately. Sections that by their nature should survive termination will survive, including sections on fees owed, intellectual property, disclaimers, limitation of liability, indemnification, and governing law.
To the maximum extent permitted by law, the Service is provided "as is" and "as available", without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
We do not guarantee that the Service will be error-free, fully secure, always available, or suitable for your specific needs.
We do not guarantee successful delivery of invoices via the Peppol network. Delivery depends on correct recipient information and recipient-side availability.
To the maximum extent permitted by law, Peppost and its affiliates, officers, employees, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity.
Our total aggregate liability for claims arising out of or related to the Service or these Terms is limited to the greater of:
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
You agree to defend, indemnify, and hold harmless Peppost and its affiliates, officers, employees, contractors, and licensors from and against claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
These Terms are governed by the laws of Belgium, without regard to conflict-of-laws rules.
Any dispute arising from or relating to these Terms or the Service shall be submitted to the competent courts of Brussels, Belgium, unless mandatory law provides otherwise.
You may contact us exclusively by email: